I've seen this kind of thing everywhere, from startups to bigcorp. I've seen entire teams of otherwise smart people come up with the most idiotic systems, and s

I've seen this kind of thing everywhere, from startups to bigcorp. I've seen entire teams of otherwise smart people come up with the most idiotic systems, and swear up and down that there's nothing wrong. It's not a bureaucratic problem; it's a people problem. And it's not that they're stupid... it's something else.