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Do you look at the business license of every store you walk into? Probably not. But you have a latent expectation that the store is known to local authorities,
by snowwrestler 7y ago
Do you look at the business license of every store you walk into? Probably not.
But you have a latent expectation that the store is known to local authorities, who will be able to investigate a crime if that business commits one.
The information in an EV is not for consumer inspection up front, it is a paper trail for investigations to follow after the fact. The optional provision of this paper trail is a signifier to the consumer that this business intends to operate responsibly. Just like going through the trouble of setting up a store front is more trustworthy than pulling a truck full of inventory up to the curb.
What browsers could do better is leverage the EV info for consumers. For example, show a "report a problem with this business" button that connects the consumer with the relevant authorities and/or Better Business Bureau in the locality where that company operates. The EV supplies the legal company name and its locality of origin.