We used Suprema readers and they were absolutely terrible. They would match the wrong fingerprint with regularity (~50 people trial we had a wrong match on day

We used Suprema readers and they were absolutely terrible. They would match the wrong fingerprint with regularity (~50 people trial we had a wrong match on day 2 and we averaged ~2 a working day after that) Suprema blamed us for not using a high enough quality for enrolment and also for not doing the enrolment properly. We used their enrolment method, a very specific way of placing the finger on the enrolment reader, and this had the effect of making it easy to reach high enrolment quality, i regularly hit 90, 95 out of 100 but you needed to be an expert at enrolling. Effectively, it took about 10 attempts per finger and we'd do 2 fingers minimum. Even after that we had the odd wrong match. Our client had 500 people to enrol, with a further 4000 to 6000 [sic.] to come in the next two years and they decided to can the whole thing and blame us for the whole fiasco. Even when we had suggested they go with the more expensive readers (Ievo) and made it clear that we were using these cheaper readers for them.