IMO there's a big difference between shock and intolerance. Shock may usually (but not always) lead to a negative reaction, but intolerance seems more like a de

IMO there's a big difference between shock and intolerance. Shock may usually (but not always) lead to a negative reaction, but intolerance seems more like a default position. To put it another way, shock is someone who jumps when you scare them; intolerance is someone standing with their arms crossed who's already made up their mind.