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In my experience with Slack, vendors are always locked down. A good practice is to create a totally separate Slack instance where vendors and contractors can ta
by choppaface 7y ago
In my experience with Slack, vendors are always locked down. A good practice is to create a totally separate Slack instance where vendors and contractors can talk freely with employees. If non-emoloyees are on company Slack, they can pick up IP, be witnesses to harassment, be exposed to PII leaks, etc.
Locking down channels is tough. As a company grows, there can be immense confusion when channels pop up all over (especially duplicates). Having some friction to creation can be helpful, but that could be simple public “shaming” instead of getting IT / HR in the mix.
When HR thinks its job is to administrate, the company has lost its chance at having a real culture. It sounds like using MS Teams is like having HR administrate over everything you say at work.
- timoth3y 7y agoThat's effectively what I do as well, but we don't have a corporate Slack account. Teams is great for internal communications on long-running projects. It's well suited to that and I wouldn't substitute Slack. When used well, it cuts down on a ton of internal emails and status updates. I don't really blame IT for locking down Teams. It makes a lot of sense for all the reasons you mention and many more. It's just that by locking it down they prevent Teams from really being a challenger to Slack. It's not that Teams can't be configured to be just as useful as Slack, but enterprise IT best practices pretty much guarantees that it never will be.
- jackvalentine 7y agoOur Teams is basically completely open and not locked down at all. I still hate it.
- c0vfefe 7y agoWhy do you hate it?
- jackvalentine 7y agoIt's slow. It's broken in weird ways (renaming or moving a file will break it basically) The threaded chats confuse everyone. It's poorly integrated with the rest of office (I can't seen to figure out how to 'share to teams' from Word or Excel for example. Plusses: The group video chat works well. It's not Skype for Business.
- celim307 7y agoWhy not create seperate private channels and make vendors single channel users?
- choppaface 7y agoI’ve seen that too, but having a whole separate instance gives the users a more flexible environment. There’s also the issue of discoverability... sometimes the company doesn’t want employees and vendors to know that certain relationships exist.
- cannonedhamster 7y agoAnd you can federate the two slack instances as well as a separate firewall without having to create multiple accounts for the same users to access multiple instances.