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RIP HipChat, last top tier native work chat program. We were paying customers for HipChat and were forced off when Atlassian killed it. Replaced by stride/slack
by zaphoyd 7y ago
RIP HipChat, last top tier native work chat program. We were paying customers for HipChat and were forced off when Atlassian killed it. Replaced by stride/slack/discord/teams all built on electron and all with awful non-native UI and web app like performance.
I know why they do it: electron is cheap and easy to spam on every platform. I don't know why: people pay for this crap.
Perhaps the issue is that people don't pay for it? Teams is free, bundled with other MS stuff that people are buying anyways. Discord is free. Slack is mostly free (until you are already stuck with it).
- acdha 7y agoI’m curious what was so great about it: when we did the comparison even the Atlassian maintainers picked Slack.
- snowwrestler 7y agoApparently it was great simply because it was a native app. Who knew that was the top criteria for a work chat app.
- zaphoyd 7y agoIt was a focused product. Native apps, high performance, no funny business. Yes, it lacked some features that the newer stuff had, but it did the team chat part really well and got out of your way. Deploying web apps lets you iterate faster, stuff features in faster without ending up with different capabilities across the group of apps. Sometimes the ability to add features too easily is abused to add too many features without thinking through them.
- hn_throwaway_99 7y agoWhen it was up. The frequent outages on HipChat circa 2014 or so got to be unbearable, and we switched to Slack at that point, and were much happier.