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I ran into something similar trying to get apple support for my MBP. My computer was bricked and I switched from an iPhone to Android years ago. I went to log i
by itslennysfault 7y ago
I ran into something similar trying to get apple support for my MBP. My computer was bricked and I switched from an iPhone to Android years ago. I went to log in to the web portal to request service for my MBP and it sent a 2 factor code to "my iPhone" so I was entirely locked out.
- threeseed 7y agoYou can just ring the Apple Store or Service Centre to book a time. And it's entirely reasonable for Apple to request MFA when you're trying to authenticate using your iCloud credentials.
- megaremote 7y agoNow you can get it to send the code to your phone number, no matter what. Thankfully. Saves me when I lost all my equipment due to a sailing accident.