Well it's not my claim, but I think it must be what John means. Otherwise, as you correctly point out, it's clearly just plain old competitive behavior. Edit:

Well it's not my claim, but I think it must be what John means. Otherwise, as you correctly point out, it's clearly just plain old competitive behavior. Edit: thinking this through, the Automattic sales people aren't stupid, so they're not going to hand over a smoking gun by making an explicit offer that would be provable predatory pricing. But there's a hint there that might be the intention. In the original tweet, John has underlined in red the following phrase: >To be clear, we don't charge anything for our services. What is meant by "services"? I think Automattic would claim it's just the Special Projects services On the other hand, it's maybe deliberately ambiguous: Possibly once contact is made more is on offer.