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I don't necessarily disagree that tactile feedback is important in many applications, but in a ship borne system tactile feedback is almost all manufactured and
by davismwfl 7y ago
I don't necessarily disagree that tactile feedback is important in many applications, but in a ship borne system tactile feedback is almost all manufactured and not real if it exists at all. A team of 10 people couldn't turn a rudder on a large ship with mechanical means only, it requires power of some sort, typically electric or hydraulic with a fly-by-wire interface. And feedback is not as usable in a ship based platform as it is in say a small car or boat. Even in cars today, steering is already being adjusted as to feel and responsiveness by the computer in most newer vehicles, typically to help prevent drivers from oversteering. So again, it goes to the right UX for the right job, and I agree not a one size fits all.
To be clear, no where did I say that the UX should solely be touch screen all the time, just that in this case I do not think the failure was the touch screen type interface as much as the UX it provided. For example, most modern yachts and super yachts have more than one helm station. And to take control at one station over another you need to push a button (or possibly a couple) to take control. So if you run out to a starboard station and forget to mash the control button and start trying to turn you are shit outta luck, no different than the touchscreen the Navy was using overall (and there are lockouts etc on these). The advantage is in the yacht systems it is generally really obvious really fast you don't have control, whereas in a very large ship it takes significantly longer for the correction to take hold, exception being an all stop or powered stop where the ship will feel quite different. But a simple turn is not as obvious since it isn't like a car, especially in dark, dusk or fog. You have to watch your instruments to see if you are really turning and what the rudder position is etc, as well as what the power is at each screw etc, so the touchscreen interface in this case isn't out of line in my view and is more informative in many ways. And for automobiles, the UX may require a joystick or steering wheel for the foreseeable future, but that doesn't mean we should ditch touch screens for all the other functions which can be properly designed and laid out to reduce driver distractions. And who knows, maybe we find a new style of interface that works better for automobiles in the future.
To me saying there is no quality solution in a touchscreen for cars is a ridiculous statement. There are probably certain functions that may be better left to traditional controls for now based on our current methods, that seems reasonable, but absolutes don't make sense here.