9 ms·
No. That's exactly what Apple are doing. Out of all the ways they could harm the consumer in this situation, that message is by far the most effective. Stop def
by kuzehanka 7y ago
No. That's exactly what Apple are doing. Out of all the ways they could harm the consumer in this situation, that message is by far the most effective. Stop defending them. Stop giving them benefit of doubt. Stop misconstruing their malice for incompetence. Apple has repeatedly demonstrated that they'll go to extreme lengths to harm consumers and prevent 3rd party repair.
That message destroys the consumer's trust in 3rd party repair shops. It says battery health issue. Are sure you put in a real Apple battery? Did you even change my battery at all?
Outright locking the battery out would cause backlash and possible legal action. This 'technically works but will nag you forever unless you pay Apple to run a program to clear the message that they refuse to share with 3rd parties' solution is genius. Evil genius.
Imagine the car equivalent of this situation. Imagine you take your BMW to a non-BMW-authorised repair shop and they swap your battery to a perfectly good one for 1/5th the price. But now you have a permanent warning light on your dashboard that there's something wrong with your battery. This situation is actually impossible. There are laws that require carmakers to release repair manuals to 3rd party repairers and honour warranty after 3rd party repairs. Tech companies are shitting on their users because equivalent laws don't exist for electronic goods.
- millstone 7y agoApple burying a message in the battery subsection of settings is "extreme lengths" and "by far the most effective"? God help us if they discover how to log to console.app.
- addicted 7y agoHow is it burying when it’s probably the first thing someone would look at after a battery replacement. Also, I bet none of the Apple defenders were phrasing the location of the battery health meter as “burying” it when Apple released it as a response to their own battery fiasco (which they liead about for months, if not years, until they were proven to have lied).
- yoz-y 7y agoI am on the fence. On one side I would love if it were possible to repair your phone whenever wherever. On the other hand, let me tell you a personal anecdote. After my wife’s iPhone got stolen we wanted to buy another one for cheaper. We chose to buy it from a big retailer in here. The phone was marked as renewed and under warranty. It cost a bit less as a refurb from Apple would. When we got it it was immediately apparent that the screen was changed for a non first party one. The phone was thicker than original (a case would not fit) and the colors were shit. No warnings were displayed on the phone. I have returned it immediately for refund. Now, if somebody who does not know how an iPhone should look and behave it is quite possible that they would pay a lot of money for a subpar product and then tell about it to people around. I think Apple should absolutely put in warning lights for any non genuine components or genuine components installed by non authorized repair shops. But, the message here is off as it does not actually help to describe the problem.
- littlestymaar 7y ago> Now, if somebody who does not know how an iPhone should look and behave If you don't know exactly how an iPhone should look and are not annoyed by the thickness difference, how is it a problem ? You paid less for a slightly less good product that's good enough for you, and if the product is not good enough for you (like in your case) you returned it and good a refund. That sounds pretty good for me!
- yoz-y 7y agoNo. I paid slightly less for a very inferior product (non compatible with cases due to thickness, colors off by a large margin). In this case I knew that I got a bad product and returned it, but it makes me wonder how many times I got some shoddy fake instead of the genuine thing (e.g.: because of Amazon stocking shenanigans). My reaction to bad products is usually to distrust the seller and the manufacturer brand. This is also why brands fight fakes, if you can get a visually extremely similar object that is sold as product made by B, but it falls apart after a few months then there is a big chance that you won't buy B anymore even though their products are actually good. Also in my case the problems were visible. If the problem was with a badly repaired internal component, the phone would have died, I would have brought it to Apple and they would refuse to repair it under warranty because it was voided by some random technician. Had the repair been done badly by an authorized repair shop, they would take the cost of re-repair or exchange on themselves.
- 0ld 7y ago> Imagine you take your BMW to a non-BMW-authorised repair shop and they swap your battery to a perfectly good one for 1/5th the price. But now you have a permanent warning light on your dashboard that there's something wrong with your battery. This situation is actually impossible. You wouldn't believe it, but that's almost exactly how it works with bmws since around 15 years. The unofficially replaced battery won't function properly until "registered /converted/(or even) programmed" [0] at the official bmw service. The difference is that the software to do that is pirated and thus available to the 3rd parties [o] https://bimmerscan.com/bmw-battery-registration/ https://bimmerscan.com/bmw-battery-registration/
- deleted 7y ago[deleted]
- kuzehanka 7y ago3rd party repairers have the ability to do this for you because they have BMW-compatible programmers. Because BMW must release make that possible for them. By law. It's also there for a reason: the charging system needs to be told that the battery was changed and what type of battery it was changed to. Otherwise it charges it the wrong way. Unlike Apple batteries, the car batteries are dumb and can't tell the car about themselves. The warning light won't come on just because you replaced a battery. It'll come on a few days later if you replaced a battery and didn't tell the system about it so now the battery is performing poorly because it was being charged incorrectly. 3rd party manufacturers, by law, have access to the programming tools required to do this for you. Apple holds the equivalent of these programming tools away from everyone and aggressively sues anyone that manages to obtain them or reverse engineer them. I guess a better analogy would have been '3rd party repair shops installs genuine BMW battery but is unable to register it because the tools to do so are held hostage'. https://oppositelock.kinja.com/replacing-bmw-batteries-yes-it-is-ridiculous-1681775778 https://oppositelock.kinja.com/replacing-bmw-batteries-yes-i...
- neuralRiot 7y agoThere are 3rd party tools to register the battey not only pirated software, most automotive software now uses the same interface (j-2534 passthrough) so you pay to download the needed files for programming which is totally acceptable. Apple instead have a battery ransomware.
- systemtest 7y ago> a permanent warning light on your dashboard A better metaphor would be a service warning when you go into the iDrive system, to the "CAR" submenu, scroll to the maintenance icon, go into the submenu and then ask the system to list all possible issues. Then it would show up. Also a 1/5th of the price is not entirely fair. The difference between Apple and 3rd party shops is half at most. And even that is not a fair comparison, because the non-BMW-authorised repair station will use an OEM-equivalent battery from VARTA or BOSCH. Your iPhone repair shop will use a random battery imported from AliExpress with no know history of it being a safe battery.
- turk73 7y agoYeah, uh, BMW sucks and so a lot of auto makers. Instead of making an additional menu in the ridiculously over-complicated dashboard computer system, I had to buy a $150 tool that can do a "battery registration" so that the smart alternator knows that there's a new battery installed and not to charge it so much. You don't have to buy BMW brand batteries, though. But Jesus BMW, get over yourselves. There could be a button right by the battery in the trunk to do this, it doesn't have to all be locked down.
- Shorel 7y agoI am a cheap customer using the fifth battery in my very old Nexus 5. What Apple says is exactly correct. Battery replacements never hold charge as well as the original battery (in my case no longer manufactured). And spare batteries are of lesser quality. They are also very cheap, about $9, so I don't care if I have to charge the phone twice every day, until it dies. However, knowing the sue-for-anything culture in the USA, I back Apple on this one. The message about the battery is accurate, according to my own experience. Now, the shenanigans with their special screws and tools, the everything glued inside, and removal of the audio plug, I will always be against.