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That's a pretty terrible solution. Leaving good, willing-to-pay customers out in the rain? Not really customer-service oriented, are we?

• toomuchtodo 7y ago
  Customer obsession is worker abuse veiled as clever business practices. Workers > Customers > Shareholders (this is Costco’s stated priority by the way; they do very well and treat their employees well)
  • listenallyall 7y ago
    Try to get Costco to show up at your house 7 minutes from now.
    • konschubert 7y ago
      That’s the point
    • deleted 7y ago
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    • deleted 7y ago
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