3 ms·
you want to apply so called best practices you need an above average tech team Actually, the opposite is true. To apply best practices you need people with att
by goatinaboat 7y ago
you want to apply so called best practices you need an above average tech team
Actually, the opposite is true. To apply best practices you need people with attention to detail who can follow a runbook precisely. You need relatively few to keep the runbooks up to date. Traditionally the former were referred to as “operators”.
- NeverFade 7y agoBest practices are guidelines, not exact and fully-specified recipes that an ant could follow. If only implementing complex tech solutions was so easy.
- marcinzm 7y agoRulebooks only work perfectly when everything is static. Even then they only work when you also know all failure cases perfectly which you almost surely don't. Uber is in a competitive market and can't freeze features for years at a time. Furthermore, it in a growing market which means scale alone will cause new failure points to come up.