We cord cut and moved away from broadcast TV round about 2000, or a little earlier, yet retained a TV. It was far, far easier to get the BBC to see sense about

We cord cut and moved away from broadcast TV round about 2000, or a little earlier, yet retained a TV. It was far, far easier to get the BBC to see sense about licence status - either not needing one, or having one and they simply messed up details on moving or whatever, than it has been with Crapita. Since the BBC were forced to outsource it, in the early 00s, we found it simply wasn't worth bothering with. They were getting it wrong about our status over 50% of the time, despite following their "prove your innocence" hoops every year or two on the website, often the same day the letter or email was received. Eventually we gave up and just let them inundate our paper recycling. They've been comically useless. I am certain after 15 years of their incompetence, Capita have been responsible for many an unsafe conviction.