I'm kind of amused by this news. Based on my (consumer/addict since 1997) experience, Amazon's logistics is ruthlessly efficient and also easy to troubleshoot w

I'm kind of amused by this news. Based on my (consumer/addict since 1997) experience, Amazon's logistics is ruthlessly efficient and also easy to troubleshoot when things go south (extremely rarely). FedEx quality of service has been pretty abysmal over the last 5 or so years. I always get a pang of terror inside me every time I see a notice that an item will be shipped by FedEx. I've had all kinds of nightmare experience with them (refusal to drop package at the entrance of the condo building is the least of the problems). Let's just say, I reached out to their CEO at some point, escalating the issue with a box repeatedly failing to deliver (because they were trying to deliver it anywhere but my place). I have no love for them and I think if/when Amazon decides to commoditize their logistics (just like they commoditized their web services into AWS), they will drive FedEx into the ground. So yes, IMHO despite the whole "I dumped you first" attitude, this is an evidence of Amazon's strength and Fedex's loss.