"Sometimes I think a pretty good business model would be to copy the applications that 37signals makes, but make them more complex. More features, more promises

"Sometimes I think a pretty good business model would be to copy the applications that 37signals makes, but make them more complex. More features, more promises—generally, just more complicated." http://www.joelonsoftware.com/items/2010/08/19.html http://www.joelonsoftware.com/items/2010/08/19.html