6 ms·
can they not just transfer passengers to other airlines
by ptah 7y ago
can they not just transfer passengers to other airlines
- acchow 7y agoHow would they do that without working computers?
- ptah 7y agothe other airlines computers are working. they would have to book them in manually
- londons_explore 7y agoAnything involving automated systems failing like this leaves not enough human employees to do all the work of the computers. The only solution is to drop work that's less important. In this case, that should have been ticketing/seat allocation/baggage handling. They should have simply allowed anyone into the planes, and dealt with reconciling records of who flew and who paid later.
- chillydawg 7y agoIt's quite likely there's not enough capacity to move this many passengers over.
- isostatic 7y agoBA operate more than half the flights out of Heathrow, and airlines run load averages well above 90%. There just aren't the planes.
- CaptainZapp 7y agoThey hate paying for that. After their last major IT shitshow they didn't even inform passengers of their rights to compensation. Only when the authorities rapped hard on their nuckles the feebly mentioned something.
- cardiffspaceman 7y agoOr transfer the plane and crew (and slot) to another airline? "Your flight is now operated by RyanAir on the original schedule. Expect an adjustment of price via the original method of payment". Or United.