Doesn't sound stupid to me. Someone forgot their password since it is stored in the email client. They once went through the steps of setting up the email clien

Doesn't sound stupid to me. Someone forgot their password since it is stored in the email client. They once went through the steps of setting up the email client or email account with a password and had the right intuition that the whole procedure is reasonably save. The email client is on autostart and looks different to how they read email on their phones. If they follow your instructions to recover the password, then that's fine. This seems to reside in a different category than some of the other stories here in this thread. I'm trying to make this distinction since, if we're honest, the UIs that we're all building are not always as good as they could be for the common user. Edit: Reading through some of the stories on that website I see real user issues described as stupidity: Under "Email Magic": I actually had this emailed to me once: "Help! I can't find your email address. What is it?" Modern email clients and web interfaces hide known email addresses and just show the name. Good to know that I typed the address correctly, but actually finding out the actual address may not be intuitive.