We had our most annoying chat bug happen over and over. Users would get an unseen count and there would be no unseen messages behind it. And everyone's sort of

We had our most annoying chat bug happen over and over. Users would get an unseen count and there would be no unseen messages behind it. And everyone's sort of used to seeing one of these numbers, click on it, you get something new behind it. That's exciting. But when they get that number, they click and there's nothing there, or they refresh the page and it's gone, that's really annoying. That's really frustrating... And it wasn't like we wouldn't fix the problem. We would always fix some particular edge case. But this problem would keep coming back just because the whole system was fragile. 2014. And still not fixed. Either flux/react does not automatically fix the problem, or the fix never made it to the app. Or dark patterns.