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I've never been a fan of Yelp as either a service or a company, but the assumption that they used yelp to look up the phone number isn't warranted here. Yelp's
by wutbrodo 7y ago
I've never been a fan of Yelp as either a service or a company, but the assumption that they used yelp to look up the phone number isn't warranted here. Yelp's whole value prop has always been reviews and discoverability, and you're just handwaving that away and claiming that the only relevant workflow here is googling a known restaurant after having made the decision to order and using Yelp's page simply to find the phone number.
That isn't to say that I don't think Yelp's behavior here is gross, but the broader picture you paint of pure middleman rent extraction with no value created, eg with:
> The person used Yelp solely to look up the phone number of a restaurant.
Is circular in that you assume your conclusion and then point to it as evidence.
- arcturus17 7y agoIt’s absolutely warranted here because the article author mentions they are calling their favorite sushi restaurant.
- aembleton 7y agoWouldn't they have a menu at home from their favourite sushi takeaway? Then they can just call the number on the menu, and even store it in their phone.
- therealx 7y agoNo? A lot of us don't keep paper around, and while some people do it, most people I know don't add restaurants to their contact list.
- wutbrodo 7y agoHa oops. I missed that. Thanks for the background