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I dont want to cycle back to the content of the article (and parent comment), but is this not exactly the behaviour that these dark patterns are attempting to c
by nrmitchi 7y ago
I dont want to cycle back to the content of the article (and parent comment), but is this not exactly the behaviour that these dark patterns are attempting to capture? They (both Grubhub in the past, and Yelp now) have been caught providing "alternative" restaurant phone numbers so that your order, despite being delivered over the phone to the restaurant "directly", is still attributed back to Grubhub. They claim their fee from the restaurant just as if you purchased through the app itself, even though they were not in the transaction process at all.