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I suspect that it's because the feature was designed before most people had smartphones and it's easier on everyone to just provide the notifications in the Voi

I suspect that it's because the feature was designed before most people had smartphones and it's easier on everyone to just provide the notifications in the Voice app. Especially with the great Android integration (Voice is used for calls from the system dialer, etc.) getting a transcript text is redundant because you're getting text via Voice anyway. I bet the transcript texts are just rarely used anymore.

u801e 7y ago
I still use them because it's a lot faster to open and read the message than it is to call into voice mail, navigate their prompts and actually listen to the message.
- spankalee 7y ago
  Do you not use the app?
  - u801e 7y ago
    My phone isn't supported, so no, I don't use their app.
qes 7y ago
Oh is that what they're removing - the duplicates of Voice texts that come through my normal carrier? Wonderful. Those are so pointless. I was just ranting about the dialer UI they added to the web UI, but after a few days they updated it so that it auto-hide if your viewport is narrow enough.