I'm curious whether Yelp is only doing this in states without two-party consent to record. In the article the author (Yelp user/restaurant customer) is told th

I'm curious whether Yelp is only doing this in states without two-party consent to record. In the article the author (Yelp user/restaurant customer) is told the line is recorded before being connected through but the restaurant employee on the other end appears completely unaware. I would guess there are at least a few Attorneys General who would take issue with this approach. It's not even close to the shadiest part of Yelp's business but it's one that at least some businesses could work together and push back on without running afoul of the binding arbitration/class action prohibition in Yelp's ToS.