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With in-person communication, you can tell if someone has allocated attention to focus on understanding you. With async communication, you can't. This is a sou
by afarrell 7y ago
With in-person communication, you can tell if someone has allocated attention to focus on understanding you.
With async communication, you can't. This is a source of impatience on the sender side and overwhelm on the receiver end. There isn't a way to respond to an email with "429 - too many requests" or "503 - service unavailable".
- lotsofpulp 7y agoIf the sender has a pressing matter, then they shouldn't be using async communication.
- krylon 7y agoBut they do. I have gotten calls from users complaining their mail had not arrived after 30 seconds. Many people seem to treat email as a kind of elaborate IM. (EDIT: Note that I do agree with your sentiment!)
- ben509 7y ago> With async communication, you can't. Not with email, but there's no reason in principle an async communication system can't do that.
- afarrell 7y agoIn principle, true. But it is hard to push protocol updates to people.