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I doubt it’s company policy to go around recommending a dustcover. Probably just something that the helpful support person tells people. Can you imagine a proc
by vonseel 7y ago
I doubt it’s company policy to go around recommending a dustcover. Probably just something that the helpful support person tells people.
Can you imagine a process where Apple takes that recommendation and walks it up the chain internally to get it offered alongside the repair for free? Not a good look.
- kwaugh 7y agoApple handed out free cases for the iPhone 4 for a while to mitigate issues where the cell signal would drop when you held the phone a certain way. This type of action wouldn’t be unprecedented.
- ianlevesque 7y agoThey made and sold the cases though before it became a workaround.
- kwaugh 7y agoThey let you get third party cases valued at up to ~$30 for free. This wasn’t just for Apple branded cases. In fact, I believe this was before Apple sold first party iPhone cases.
- kalleboo 7y agoIn fact Apples official support documentation tells you to not use keyboard covers https://support.apple.com/en-us/HT203671 https://support.apple.com/en-us/HT203671
- vonseel 7y agoLeaving any material on the top case (keyboard and palm rest area) could result in damage to the display when you close it. That is an interesting twist. I hadn't thought of that, and display is surely an expensive repair.. which reminds me, I need to repair the bezel on my macbook pro..