> Encouraging [internal] dialogue and communication but not understanding its limits at scale is one of the biggest mistakes [Google] has made. [Google] was bui

> Encouraging [internal] dialogue and communication but not understanding its limits at scale is one of the biggest mistakes [Google] has made. [Google] was built on principles of open company-wide communication and sharing of information, and while it clearly doesn't work as intended anymore, there's too much inertia to change the course. Couldn’t the same basically be said of Google/Facebook/Twitter’s public communication platforms too? :-)