3 ms·

Here is the actual interview referenced: https://www.youtube.com/watch?v=nRLbWGpLaBc https://www.youtube.com/watch?v=nRLbWGpLaBc

osivertsson 7y ago
Having worked briefly with software in the aircraft industry I'm terrified at what the Boeing CEO Dennis Muilenburg says. 1. Still not taking responsibility. Dennis: "deep sympathies for the families and loved ones that were affected by these two accidents". Affected? Accidents? This was not accidents but a deep systemic failure within Boeing. People have not been affected, hundreds of people are DEAD and even more lives ruined by losing daughters/sons/parents/... 2. Dennis: "Continue to focus on safety as a core value" which I interpret as "We were very happy to take shortcuts regarding safety previously to reach time and cost targets set by us in management, despite some of our most senior technical staff complaining. We just kept pushing ahead until we found less senior staff that would take on the tasks. The risk was so small and it was the easy way forward. Now we have a hard time to uncover all the shortcuts we have taken. It is hidden in small assumptions and missing analysis in our documentation and our organization does not reward making them visible". 3. Dennis: "Worked our way through the technical details of [the software updates to the MAX] and are in the final stages of preparing that software". Every time I hear words like "final stages..." regarding software projects from management I know something is rotten. Most of the times I hear this a project is in a state where something just has to work because time or money is up, while the real solution can only be found by first taking a step backwards, something that management will not allow. 4. Dennis: "it is important that we just get the airplane back up and flying". Speaks of a company culture that caused this problem to begin with...
- ksaj 7y ago
  > safety as a core value If it was a core value, how might these events have unfolded differently? Would it have happened twice? Would they have kept the details secret from the pilots? Would it have happened at all? The "thoughts and prayers" feel-good wording used throughout is demonstrative of legal and moral blame shifting, and shows a lack of ownership of the issues that preempted any of this unfortunate result. For them, this is just a stock market issue, and they'll be fine once everyone forgets.

osivertsson 7y ago

Having worked briefly with software in the aircraft industry I'm terrified at what the Boeing CEO Dennis Muilenburg says. 1. Still not taking responsibility. Dennis: "deep sympathies for the families and loved ones that were affected by these two accidents". Affected? Accidents? This was not accidents but a deep systemic failure within Boeing. People have not been affected, hundreds of people are DEAD and even more lives ruined by losing daughters/sons/parents/... 2. Dennis: "Continue to focus on safety as a core value" which I interpret as "We were very happy to take shortcuts regarding safety previously to reach time and cost targets set by us in management, despite some of our most senior technical staff complaining. We just kept pushing ahead until we found less senior staff that would take on the tasks. The risk was so small and it was the easy way forward. Now we have a hard time to uncover all the shortcuts we have taken. It is hidden in small assumptions and missing analysis in our documentation and our organization does not reward making them visible". 3. Dennis: "Worked our way through the technical details of [the software updates to the MAX] and are in the final stages of preparing that software". Every time I hear words like "final stages..." regarding software projects from management I know something is rotten. Most of the times I hear this a project is in a state where something just has to work because time or money is up, while the real solution can only be found by first taking a step backwards, something that management will not allow. 4. Dennis: "it is important that we just get the airplane back up and flying". Speaks of a company culture that caused this problem to begin with...

ksaj 7y ago
> safety as a core value If it was a core value, how might these events have unfolded differently? Would it have happened twice? Would they have kept the details secret from the pilots? Would it have happened at all? The "thoughts and prayers" feel-good wording used throughout is demonstrative of legal and moral blame shifting, and shows a lack of ownership of the issues that preempted any of this unfortunate result. For them, this is just a stock market issue, and they'll be fine once everyone forgets.