3 ms·
They probably assume that the vast majority of the population are not massive pedants and will do what they expect.
by EpicEng 7y ago
They probably assume that the vast majority of the population are not massive pedants and will do what they expect.
- JasonFruit 7y agoThat is, they assume the vast majority of the population is indistinguishable from their AI. I believe that view also informs their customer service procedures.
- megous 7y agoThey probably don't assume anything, and it's just a corner case in their automated system.
- EpicEng 7y agoRight, but it's why fixing it is not a priority.