This 100%. "What gets measured gets managed" is a 70 year old quote by Peter Drucker and it is no less true today. It reminds me of a great anecdote by Mark Gra

This 100%. "What gets measured gets managed" is a 70 year old quote by Peter Drucker and it is no less true today. It reminds me of a great anecdote by Mark Graham Brown about "chicken efficiency", which is a great term to describe these situations. https://corporater.com/en/the-chicken-kpi-be-careful-of-what-you-measure/ https://corporater.com/en/the-chicken-kpi-be-careful-of-what...