I fully agree with you that listening to users is the best way to create usable software. But after reading the article, I thought that the 99% number was abou

I fully agree with you that listening to users is the best way to create usable software. But after reading the article, I thought that the 99% number was about developers not joining the discussion with other developers. And for that purpose, I'm not sure if open source is still a good idea.