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This is a Sales problem. When you. Can sell profitably to large customers, should avoid the bottom.
by mathattack 7y ago
This is a Sales problem. When you. Can sell profitably to large customers, should avoid the bottom.
- ErikVandeWater 7y agoIt could also be a pricing problem - Charge a profitable amount for support and you won't need to worry about refusual to RTFM.
- mathattack 7y agoYes - similar. Sometimes companies don’t have the courage to say No to bad revenue.
- Spivak 7y agoBut then you are leaving a lot of money on the table. My work built a business by selling specifically to the bottom since the market for selling to the big players was so saturated. As a result our sales and customer support departments are massive compared to our engineering arm but we're doing pretty well for ourselves.