4 ms·
Which is basically what everyone has been doing with cable companies for years to get lower bills, until recently when they started calling everyone’s bluff. If
by orev 7y ago
Which is basically what everyone has been doing with cable companies for years to get lower bills, until recently when they started calling everyone’s bluff. If you try to cancel now, they’ll mostly just say “fine” and send you right through the process.
- psim1 7y agoYMMV. My method has been working well with Comcast. When it's renewal time, I call and ask for the retention department immediately (say "cancel" to the interactive voice response system). When the agent comes on the line, I say that my rate is going up and I just want to keep the same rate and same service. No threatening, no anger, no actual statement that I want to cancel. Just, "I want to keep the same service and the same rate. Can we do that?" It has worked for about five years so far. I switched to Comcast from Verizon DSL. With Vz, there was no negotiation, and besides, their service was actually terrible and I did want to cancel.
- yardie 7y agoWhich is why. Some friends rotate accounts by using their name, their partner’s name, and even their kid’s name in an annual dance of getting the new user introductory rates.