JIRA can be used in a way that is beneficial to the team. It is ok as a simple shared task list. Of course, a shared spreadsheet is actually better and infinite

JIRA can be used in a way that is beneficial to the team. It is ok as a simple shared task list. Of course, a shared spreadsheet is actually better and infinitely less expensive. Unfortunately JIRA is monstrously complex and dead weight hides in that complexity as you've noticed. My company is so far gone. We use JIRA as the system of record for change audits. This is a function it is particularly poorly suited to. I don't even want to list the other things we use it for. They are too numerous an depressing. But rest assured, if you can somehow map a process to JIRA, it's there.