4 ms·

I have a visa card. They introduced a verification check for online use a few years ago. This involved giving the answer to a question or typing in a passphrase

I have a visa card. They introduced a verification check for online use a few years ago. This involved giving the answer to a question or typing in a passphrase or something (can't remember, I almost never use it). When setting it up on the web I had to type in the answer/passphrase/whatever. It was rejected. I read the form again, looked at the error msg, no indication why, typed it in again, again rejected. I called the bank, "oh, it's got to have a digit in it". It did not say on the form a digit was needed, nor did the error message. They could not even manage to tell the users the most trivial requirements either directly or in the error message. It's beyond pathetic. It's literally incomprehensibly incompetent to fail at such a low level.

PaulHoule 7y ago
I remember "Verified By Visa" which would send you to a site that looked like it was drawn by a crayon. It shocks me how financial institutions often make web sites that look like a parody of a phishing site. For instance, my credit union had an online banking service which used the name "myvaultsentry.com" which just seemed liked something a high school hacker would think up. It is strange because operationally Visa is good at what they do, and they put a huge amount of effort and expense into developing a brand, but for legacy organizations (academia too) the web seems to be made of kryptonite.
- cbanek 7y ago
  "Verified by Visa" is still in use - it just hit me up booking a hotel in Europe from the US. It really does look horrible, like an obvious scam site, but it's not. I really wish they would get rid of it. It actually makes me feel a lot less secure every time it pops up.
- jackweirdy 7y ago
  MBNA, a credit card provider in the U.K., used to provide online services under a completely different website than their main one, with a domain like “bank card services dot co dot uk”* and a barely-styled website I thought I was being phished until I confirmed it was real on the phone with them. (it may not have been that domain so don’t try in case that’s a sketchy site)

PaulHoule 7y ago

I remember "Verified By Visa" which would send you to a site that looked like it was drawn by a crayon. It shocks me how financial institutions often make web sites that look like a parody of a phishing site. For instance, my credit union had an online banking service which used the name "myvaultsentry.com" which just seemed liked something a high school hacker would think up. It is strange because operationally Visa is good at what they do, and they put a huge amount of effort and expense into developing a brand, but for legacy organizations (academia too) the web seems to be made of kryptonite.

cbanek 7y ago
"Verified by Visa" is still in use - it just hit me up booking a hotel in Europe from the US. It really does look horrible, like an obvious scam site, but it's not. I really wish they would get rid of it. It actually makes me feel a lot less secure every time it pops up.
jackweirdy 7y ago
MBNA, a credit card provider in the U.K., used to provide online services under a completely different website than their main one, with a domain like “bank card services dot co dot uk”* and a barely-styled website I thought I was being phished until I confirmed it was real on the phone with them. (it may not have been that domain so don’t try in case that’s a sketchy site)