My family run a business that partially operates through eBay and this kind of crap happens to them quite regularly. They get variations of: * Returning (liter

My family run a business that partially operates through eBay and this kind of crap happens to them quite regularly. They get variations of: * Returning (literal) rubbish to make up the weight * Returning the parts when they break them trying to use them * Returning the old parts they are replacing with the new parts they purchased * Returning parts they didn't check before purchasing and getting a full refund (including postage), by claiming the item wasn't as described * Claiming the parcel wasn't delivered, despite the courier company having a signature showing it was (one trick they use is to make sure the parcel is delivered to a neighbour) The worst part? There is no method to fight this. Neither eBay, the delivery companies or PayPal will take responsibility for the costs, despite claiming they do. It doesn't matter what evidence you submit (pictures, videos, third part testimony, etc), the result is the same. The "funny" part is that some items they refuse to deliver without insurance (which has to be with them) and then when you go to claim, it's not possible. The delivery companies are also great to deal with: * Parcels arrive broken despite adequate packaging (for example, somebody has run over the item with a fork lift) * Parcels get lost despite purchasing tracking - you phone them up and they have zero idea where the parcel went As somebody who gets parcels delivered, occasionally the delivery companies will deliver the item with some tape showing that it's broken. Their advice is not to accept the item, which only works when you're actually in - but then if you are, they refuse to send the item back anyway. This is because the delivery drivers only get paid for delivered items, so it's the end-courier that gets screwed. Anyway, my point is that somebody like Amazon who mostly acts as a trading platform these days and facilitates this crap that sellers have to put up with - I really don't feel sorry for them.