I was on unemployment with the state of Michigan last year, and it was a literal nightmare. A few hours into the work day, customer service became backlogged fo

I was on unemployment with the state of Michigan last year, and it was a literal nightmare. A few hours into the work day, customer service became backlogged for the entire day with a message saying "we're full" and then hang up on you. Living on the west coast meant I had to get up at 4am to catch the early call. The online portal was an absolute mess in usability and functionality, and nearly every step I took required some "fact finding" requirement, often taking several weeks to resolve. Many times my benefits were delayed, someone's up to a month. It's easily the worse system I've ever used. Raising minimum wage has negative side effects. You can't escape this truth.