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The fact that this case has gone to the supreme court shows how difficult it is for companies to understand that excluding a whole segment of the population sho
by WheelsAtLarge 7y ago
The fact that this case has gone to the supreme court shows how difficult it is for companies to understand that excluding a whole segment of the population should not be treated as a business advantage. I get it. It's expensive but there should be a compromise.
I've dealt with having to make a site accessible. There are a lot of mods that you need to make that are mostly not noticed by most users but are a bear to keep up to date with a constantly changing website and will add many hours of work to the website's upkeep. Also if you stick by the strict guidelines there are web technologies that can't be used - especially the newest tech. Long term it's easier to maintain 2 sites with different UIs but again that takes many hours of extra manpower.
I'm one that believes accessibility is a must but I also realize that most companies aren't willing to spend the extra money.
What's the fix? A compromise like having a very simple web site or it might be having an alternative system where accessibility means having someone help you with the site via phone. But fighting all the way to the supreem courts so you don't have to do any thing is not the answer.