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Wow, it's strange that I could've written this same post. Similar reasons for subscribing digitally and the same lack of other stories I would find interesting
by alphaomegacode 7y ago
Wow, it's strange that I could've written this same post.
Similar reasons for subscribing digitally and the same lack of other stories I would find interesting. I'm sure it's great for LA but a lesson learned - subscribe digitally to national or local.
Cannot fault the LA Times for their focus but there is a real concern with the way they do business when it comes to these digital subscriptions. You can sign up easily enough yet when you want to cancel, you have to call in and spend 10 minutes on the phone. Plus, you're given multiple sales pitches for lower-priced offerings when cancelling.
This type of dark pattern for a well-known newspaper could itself be a tech news story.
What could be worrisome is this kind of difficult cancellation process will put people off from supporting other news organizations via subscription.