> The only reason to do that is if you can't get the other party on the phone/in person (which is almost never the case). Well, for me it's mostly to keep peop

> The only reason to do that is if you can't get the other party on the phone/in person (which is almost never the case). Well, for me it's mostly to keep people accountable. If you have written down in an email that the deadline is for day X, there is no way someone could say "well, you didn't tell me"