I have to disagree here -- emails are extremely useful for two reasons: 1. It leaves a paper trail (good for accountability), 2. In the case of forgetting a d

I have to disagree here -- emails are extremely useful for two reasons: 1. It leaves a paper trail (good for accountability), 2. In the case of forgetting a detail or ambiguity, you can look back into the email. I myself struggle with parsing and retaining spoken language, so I make sure to send email confirmations for specific tasks.