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On a tangent, I recently interviewed with amazon and you can tell everyone’s being pushed to go to great lengths when it comes to customer satisfaction. The int
by ajaynv87 7y ago
On a tangent, I recently interviewed with amazon and you can tell everyone’s being pushed to go to great lengths when it comes to customer satisfaction. The interview really gave me a sense of what amazons thinking when they give you a 25 dollar discount when you call them about a delayed delivery on a 30 dollar item. From the outside looking in, you think they are crazy but when you’ve seen the organizational obsession with customer satisfaction, it all makes complete sense.