> What's gained by people understanding what's happening behind the scenes? A critical mass of people able to make informed technical decisions — which is what

> What's gained by people understanding what's happening behind the scenes? A critical mass of people able to make informed technical decisions — which is what both business & democratic self-government require. > We don't expect people to understand the details of how their car engine works, or how digital radio signals are encoded and decoded, why should we make it necessary that they do so for the internet? We don't expect them to know the deep details of those technologies, but we do expect them to know that flammable gasoline powers an engine; we do expect them to know that radio signals can be received by anyone with a receiver (and a key, if encrypted).