One trick a lot of PMs and other managers don't seem to understand is to listen and really understand what people are dealing with. If people are complaining ab

One trick a lot of PMs and other managers don't seem to understand is to listen and really understand what people are dealing with. If people are complaining about something then listen and see if you can improve the situation. It doesn't help to constantly ask "When is it done?" but you should ask "How can I help?". And then really help and don't just set up more meetings that don't result in anything. Also, learn how to use JIRA or whatever tracking is being used. In my company managers doesn't bother to look at the JIRA board so you end up reporting the same thing five times to different management levels. In short, be less controlling but try to help and treat people like professionals who know what they are doing.