I can't know what the author means, but the thing which is known as chatbots now is very old tech, in fact: https://en.m.wikipedia.org/wiki/ELIZA https://en.m.

I can't know what the author means, but the thing which is known as chatbots now is very old tech, in fact: https://en.m.wikipedia.org/wiki/ELIZA https://en.m.wikipedia.org/wiki/ELIZA (1966)