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> I contacted them via their support website, because there is obviously no number to call or an actual person to contact That's weird, when I'm logged in I h
by Dayshine 7y ago
> I contacted them via their support website, because there is obviously no number to call or an actual person to contact
That's weird, when I'm logged in I have the option to have Amazon call me. Perhaps only on consumer accounts not business accounts?
Did you try doing that, then asking to be transferred to the business team?
- rad_gruchalski 7y agoThe only option for contact available on my account was a support ticket. I know they have numbers in the US. But this is EMEA, US does not deal with that. Edit: here’s a Twitter thread: https://twitter.com/rad_g/status/1117811252493996034?s=21 https://twitter.com/rad_g/status/1117811252493996034?s=21
- Dayshine 7y agoI'm in the UK... I just went to amazon.de and while the interface isn't the same (they make it harder to find the contact us form it seems), I still had the option to pick "call me" and then pick a german number.
- rad_gruchalski 7y agoI don't know which amazon you are looking at. This is what I see in my business account: https://pasteboard.co/IqF4F4q.png https://pasteboard.co/IqF4F4q.png There is no option to call anybody and have them call me back.
- hayksaakian 7y agothe biggest hurdle is that when you're banned from amazon, you can't log in, so you can't choose that option. it's a chicken and egg problem: you can't get support for your banned account because you can't log in, but you can't log in because your account is 'banned'