An amazon business story from Germany. I’ve opened a brand new amazon business account for a brand new company (VAT number present, HRB number present). I wante

An amazon business story from Germany. I’ve opened a brand new amazon business account for a brand new company (VAT number present, HRB number present). I wanted to link a bank account to this amazon account, as one would do in Germany. This did not work, for whatever reason. However, amazon offered my company a €1500 credit line. I had to immediately buy a printer and a couple of 27” screens. I used the credit line. I also used a director’s home address as a delivery address because, you know, why would you sit at an empty office and wait for shipment. They have shipped the order, the invoices have been paid. One day after the invoices have been paid, I received the email that the business account has been suspended because of “reasons”. Obviously, they did not say what the reasons were. They asked me to FAX to them director’s personal information (passport scan, proof of address), without giving any info on what are they going to do with info. I contacted them via their support website, because there is obviously no number to call or an actual person to contact. I have no idea how do they run their business in Germany without this kind of info, their business unit has an office in Germany, Regensburg, I believe. In response to my contact, they sent me just blanket emails repeating their requests. I just dropped it and stopped buying via Amazon. No more personal or business purchases anymore. Bye amazon. The best was 6 weeks later, their business manager sent me a request for feedback on what my experience with amazon business is like. Well, they never came back to me after receiving a sour, detailed comment. I avoid doing any kind of business with amazon AND aws since then. I give money to German businesses. I will never send them any official documents via scans. All the info they need is in commercial register but they are too lazy to figure things out. Bye amazon, only when the hell freezes. * Edit: I’ve been a loyal amazon and aws customer for 7 years. Burned thousands of Euro with amazon and aws over the years through different ventures. However, their attitude and behaviour regarding the info which only governmental organisations should be asking for, turned me completely away. I understand they have a fraud department and what not, and maybe they have a good intent. However, this being amazon “business”, I expected them to know how to do business. Companies have registered addresses, phone numbers, list of shareholders and names of directors are publicly available. There are more suitable channels than blanket emails, faxes and scans.