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This study falls a bit short. Where does the rudeness come from? They've already identified that rudeness leads to lower engagement and more burn out. But does

This study falls a bit short. Where does the rudeness come from? They've already identified that rudeness leads to lower engagement and more burn out. But does lower engagement or more burn out lead to mode rudeness? What happens if the leaders themselves know the environment they're creating leads to these things? Context is key. I've seen fake, high-pressure environments created by management too often. It isn't a life-or-death situation, it's your shitty incentive structure. I refuse to believe most people are intrinsically rude (in a workplace setting). Because almost nobody is rude directly after you hire them (if they are, your hiring process sucks). No, it's more likely the environment or team is dysfunctional and rudeness is a manifestation/poor coping mechanism. In that way, it's unsurprising management is unable to gauge the performance of individuals accurately, rude or not. It could even be a root cause.

singron 7y ago
> Almost nobody is rude directly after you hire them ... No, it's more likely the environment or team is dysfunctional and rudeness is a manifestation I think this can be true, but new hires might just behave differently because they are new, and any changes are reversion to the mean. E.g. new hires are excited to start their new job, don't have responsibilities yet, are trying to impress their colleagues, etc.
- guitarbill 7y ago
  What stops anybody from fostering that attitude further into their careers? People should be given opportunities for new project and be excited to do the work... unless they already know it's going to be a shit show (impossible deadlines, clueless management, etc). If switching jobs induces such good behaviours initially, what does that say about the previous job? Again, not trying to defend people who are truly rude. But I'd like to think the vast majority of people aren't like that.
  - zingermc 7y ago
    People can inhibit their negative behavior when they are trying to get people to like them and gain social status. If they feel empowered by having some status or a promotion, they may begin to "punch down".

singron 7y ago

> Almost nobody is rude directly after you hire them ... No, it's more likely the environment or team is dysfunctional and rudeness is a manifestation I think this can be true, but new hires might just behave differently because they are new, and any changes are reversion to the mean. E.g. new hires are excited to start their new job, don't have responsibilities yet, are trying to impress their colleagues, etc.

guitarbill 7y ago
What stops anybody from fostering that attitude further into their careers? People should be given opportunities for new project and be excited to do the work... unless they already know it's going to be a shit show (impossible deadlines, clueless management, etc). If switching jobs induces such good behaviours initially, what does that say about the previous job? Again, not trying to defend people who are truly rude. But I'd like to think the vast majority of people aren't like that.
- zingermc 7y ago
  People can inhibit their negative behavior when they are trying to get people to like them and gain social status. If they feel empowered by having some status or a promotion, they may begin to "punch down".