3 ms·
> Usability > Predictability Interestingly as Amazon becomes the front of so many sellers, there is a lot of edge cases they are supporting that end up breaki
by hrktb 7y ago
> Usability
> Predictability
Interestingly as Amazon becomes the front of so many sellers, there is a lot of edge cases they are supporting that end up breaking these two.
For instance some products are listed and have a price, but only come from third party, non integrated vendors so you won’t know the shipping price or conditions until choosing a specific vendor.
Or they’ll list an item and contact you for adjustments after a purchase attempt (I had that for a business printer, and there was options for maintenance plans etc.)
Or there will be items that can only be shipped for free above some total amount, when that limit don’t exist for others.
Basically I think that by absorbing so much of the market, amazon also inherited the complexity to some point.