They did not expect updates or little fixes for software bought on a disk. What mostly broke that are necessary security updates for exploits, and newer platfor

They did not expect updates or little fixes for software bought on a disk. What mostly broke that are necessary security updates for exploits, and newer platforms (Windows 7+ and Mac OS a little bit, but mostly mobile platforms) becoming unstable due to system updates. Most users still do not expect or want updates of any kind, they are pushed due to externalities (occasionally in the users best interest, e.g. security, and occasionally not, e.g. random corporately motivated redesigns)