Expertise - Because you're more likely to know when you don't know. Composure - Because you know things will go wrong and that you can't fix everything, you fo

Expertise - Because you're more likely to know when you don't know. Composure - Because you know things will go wrong and that you can't fix everything, you focus less on self-blame. Collaboration - Because you don't necessarily know best, you don't bully others. Confidence - Because you know yourself without exaggeration, you can be confident when it's deserved. It's more really about not having the wrong kind of confidence, but rather the one gained by study and example (the article seems to instead equate 'Confidence' with 'charismatic leadership', but I don't agree that's the best style of leadership for most occasions).