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> I'd believe it if there were somehow a fine for using a human checkout. But there isn't. Because there are easier, less abrasive ways of disincentivizing thi
by nkozyra 7y ago
> I'd believe it if there were somehow a fine for using a human checkout. But there isn't.
Because there are easier, less abrasive ways of disincentivizing this behavior, namely by making fewer human checkouts available.
- jachee 7y agoThere's a 24-hour Kroger near where I used to live that would routinely shut down the last human cashier around 10PM, which was about an hour too early. This resulted in a nightly backup at the two self-check lines they'd leave open, sometimes taking 20+ minutes to check out. Even as someone who prefers to self-checkout: It was a mess.
- nkozyra 7y agoThis is by design. Target often runs large metro stores with TWO cashiers. I once went into the Target on 14th St in Manhattan and saw just a single human. Most customers are already conditioned to go through the self checkout.